Support Request

We love our app! But we also understand that sometimes things don’t always work as expected. Please use the below form to let us know what doesn’t seem to be working for you. We’ll get with our tech team to get it figured out, so that you can get back on your path to visualizing yourself to being your best!

Your Name

First Name

Last Name

Please list the email that is associated with the NeuroFuel account in question, or your AppleID or Google Play account

Phone

(###)

###

####

NeuroFuel Username

You may have a username, you may not if you signed up through Google or Apple. Please list what you know, or just say "I don't have one" or "I don't know"

Device Platform

Issue Description

Please include what the problem is, and what you were doing when the problem occurred, so that we can look at different solutions. Also, if you're getting an error message, please let us know what that message is.

Date & Time of Issue

App Version

If possible, please visit the More page at the bottom of the app, and locate the version of the app that you are using

Organization Name

College, Club, High School you received your ORG ID from

Team Name

Team or Age Group you're associated with

Additional Information

Please add any additional information that may help us identify and resolve the issue you are having as quickly as possible!