Privacy Policy

Last Updated: March 1, 2024

Performance Mindset recognizes that your privacy is important. This privacy policy describes the information we collect, how we collect it, and how we may use and share it in connection with Performance Mindset’s website(s), product(s), and service(s). The policy also describes your choices regarding use, access, and correction of your personal information. Please contact us if you have any questions regarding this privacy policy.

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  1. Information Collection

Summary: Your personal and non-personal information is collected in a variety of ways on Performance Mindset’s websites and when using Performance Mindset’s products and services. Performance Mindset’s products or services may require the collection of additional information such as the types of information listed to the left. You may be required to provide a minimum amount of information in order to use Performance Mindset’s products and services.

What Information Performance Mindset Collects:  When you use our website(s), product(s), and service(s) you may be asked to provide personal and non-personal information such as:

o    Name and/or username

o    Parent / Guardian permission if under 13 years of age

o    Email address

o    Team, club, school, or other athletic organization affiliations

o    Athletic position

o    Payment account information for paid services (for individual subscribers)

o    Device information including the hardware model, operating system and version, device identifiers set by your device operating system, and mobile network information (like your connection type, carrier and region)

o    Internet protocol (IP) addresses, internet service provider (ISP), date/time stamp, and/or other data which is automatically collected and stored in log files.

How Performance Mindset Collects Information: Your personal and non-personal information is collected in various ways in connection with our website(s), product(s), and service(s) including

Directly from You: For example, you may be required to provide us information when:

o    Registering for an account to use our product(s) and service(s)

o    Creating or completing a profile on your account

o    Configuring our product(s) and service(s) to meet your preferences

o    Submitting payment account information for verification or paid product(s) and service(s) - for individual subscribers; does not apply to team subscriptions.

o    Visiting and interacting with our website(s), product(s), and service(s).

Automatically from You: We may also collect your information automatically while using our product(s) and service(s) including using cookies or similar technologies to analyze trends, administer our websites, track users’ movements around our websites, and to gather demographic information about our users as a whole, for example:

o    Application: We may collect information such as registration and activation information from our mobile application(s) associated with our product(s) and service(s). 

o    Cookies: We may receive and store certain information about your browsing preferences by using Performance Mindset and third-party cookies. Cookies are small text files placed on your computer to customize your experience. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.

o    Web Beacons: We may collect information about your browsing activities by using web beacons. Web beacons are transparent graphic pixels that are placed on web pages that enable us or a third party to track your actions on our website(s) and deliver interest-based advertisements.

o    Local Stored Objects: We may store information about your browsing activities through locally stored objects by using technologies such as “Flash cookies” and HTML5 (“LSOs”). LSOs tack your actions and store information about your preferences and can be used by third party partners to deliver interest-based advertisements.

o    Social Media Features: Our website(s) include social media features that may collect your Internet Protocol (IP) address of the page you are visiting and may set a cookie to enable the feature to function properly. These features are either hosted by a third party or hosted directly by us.

o    Log Files: We gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

From Third Parties: We also may obtain information about you from other sources, including transaction information from third-party app stores you use to install our app or purchase a subscription. Additionally, if you create or log into your account through a social media service account, we will have access to certain information from that account, such as your name and other account information, in accordance with the authorization procedures set by that social media service.

2. Information Use

Summary: We use your information to operate and provide our products and services including for product/service improvements, customer service, and marketing purposes.

How Performance Mindset Uses Your Information: We may use the personal and non-personal information we collect for our business purposes, including:

●        Setting up, operating, maintaining, and providing our product(s) and service(s) to you including establishing your Performance Mindset account and profile

●        Enabling third party service providers to provide us services associated with our product(s) and service(s)

●        Contacting you regarding your service(s) and responding to your questions and comments

●        Enhancing, improving, or modifying our website(s), product(s), and service(s)

●        Developing new products and services

●        Conducting data analysis, including performance, security, and fraud monitoring

●        Providing marketing and promotional materials

●        Customer retention, feedback, and reactivation programs

3. Information Sharing

Summary: Your information may be shared with third party service providers to deliver or enhance our products/ services. We may share your information for legal reasons, including to cooperate with legal authorities, when we receive valid requests, to protect our rights, or in the event of a sale of all or any part of our company.

How Performance Mindset Shares Your Information: We share your information in the following ways:

Third-Party Service Providers: We do not sell your information to third parties for their own marketing purposes. We may share your information with coaches, affiliates, partners, and other third party service providers to provide our product(s) and service(s) and to complete our business purposes as described above.

Legal Purposes: We may also disclose your information to legal advisers or for legal reasons including to comply with a subpoena or court order or similar legal process, to cooperate with law enforcement, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Transfer for Sale/Change of Control: We may transfer your information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock, including in connection with any bankruptcy or similar proceedings.

4. Children’s Privacy

Summary: We do not target or knowingly collect personal information from individuals less than 13 years of age.

We do not knowingly collect personal information from individuals that are less than 13 years of age. If we find out that an individual under the age of 13 has given us personal information, we will take steps to delete that information. If you believe that an individual under the age of 13 has given us personal information, or for other questions about your child’s account, please contact us.

5. Other Information

Summary: We may link to third-party websites or services in our products. If you submit information to such third-parties, your information will be governed by their privacy policy and not our privacy policy. You may consent to the collection, use and disclosure/sharing of your information in a variety of ways including in writing, verbally, or electronically. Your consent can be express or implied by your actions. If you revoke consent, we may not be able to provide you our product(s) and service(s)

 

Third Party Links: Our website(s), product(s), and service(s) may include links to third-party websites and use third party services. If you submit personal information to any third-party websites or service providers, your information is governed by their privacy policies. This policy does not address the privacy practices of any third-party websites or service providers.

Consent: Each time you provide any personal information to us through our website(s), product(s), and service(s), you consent to the collection, use, and disclosure/sharing of such information according to this policy. Where required, consent for the collection, use, and disclosure/sharing of your information may be obtained either expressly or implied. Your express consent may be given in writing, verbally, or electronically. Your implied consent may be given through an action you have taken, such as supplying your personal information for a specified purpose. If you do not notify us, we will consider you to have consented to our continued use and disclosure/sharing of your personal information. Revoking consent to collect, use, and/or disclose/share your information for certain purposes may affect our ability to provide you with our product(s) and service(s).

Summary: Performance Mindset’s websites do not respond to browser Do Not Track signals, but you can opt-out of interested-based ads by visiting the link here or here. You can opt-out of other tracking technologies we use by visiting the specific link provided.

Online Tracking

Do Not Track Signals: Performance Mindset may partner with third parties to display advertising on our website or to manage our advertising on other websites. Our third party partners may use cookies, web beacons, LSOs, tags, scripts, and similar technologies to gather information about you over time and across different websites or applications in order to help predict your preferences and show you interest-based advertisements. Our website(s) do not respond to browser Do Not Track (DNT) signals, however you may opt-out as described below.

Opt-Out: If you wish to opt out of interest-based advertising click here. Please note you will continue to receive generic ads. You may opt out of our marketing and promotional emails by using the “unsubscribe” link provided in the email.

Summary: Contact us or login to your Performance Mindset account to review or update your information. Periodically review this policy, as we may update it from time to time.

Updating Your Information: You are responsible for ensuring the information you provide when using our website(s), product(s), and service(s) is accurate and correct. To access, review, or update your information, please login to your Performance Mindset account or contact us using the information below.

Information Retention: Subject to the Children’s Privacy section, we will retain your personal information for as long as your account is active or for the period necessary to fulfill the purposes outlined in this policy and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Privacy Policy Changes: We may update this policy to reflect changes to applicable law and our privacy practices. If we make material changes, we will notify you by one of the following methods: by email, on your account, or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this policy for the latest information on our privacy practices.

6. Contact Information

Summary: We are here to help and answer your questions. Please contact us with any question you may have.

Please contact us with any questions regarding this Privacy Policy.